Sudisha Aviation Consultant Pvt. Ltd.
Effective Date: June 2026
Last Updated: June 2026
Version: 1.0
Who we are
This Privacy Policy applies to Sudisha Aviation Consultant Pvt. Ltd. (“SAC”, “we”, “our”, or “us”), a company registered in Nepal and operating the website sudishaviation.com.np and its development environment dev.sudishaviation.com.np.
Registered Address:
Sudisha Aviation Consultant Pvt. Ltd.
Budhanilkantha 10, Kathmandu, Nepal
Email: hello@sudishaviation.com.np
Phone: +977-9801023896
This Privacy Policy governs how we collect, use, store, and protect personal information submitted through our website, contact forms, and AI chat service (SAC Bot powered by Tidio Lyro).
Legal Basis
This policy is prepared in compliance with:
- National Penal Code 2074 (2017)
- Constitution of Nepal 2072 — Article 28 (Right to Privacy)
- Privacy Act 2075 (2018) — Nepal’s primary data protection legislation
- Electronic Transactions Act 2063 (2008)
- Digital Privacy and Data Protection Act 2082 — Nepal’s comprehensive new data protection framework
- E-Commerce Act 2081 (2025)
Information We Collect
When you interact with our website, we may collect the following personal information:
Information you provide directly:
- Any messages or questions submitted through our forms or AI chat
- Full name, Email address, Phone number, Phone number, Residential address, Program interest and preferences, Education qualification
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on site
- Device type and operating system
- Referring website or search term
We do not collect:
- Sensitive personal information as defined under the Privacy Act 2075 — including caste, ethnicity, political affiliation, religious belief, health conditions, or sexual orientation
- Payment card or banking information
- Government ID or passport numbers (unless specifically requested for application assistance)
How We Use Your Information
We use your personal information only for the following purposes:
- To respond to your enquiries and provide program guidance
- To match you with suitable aviation training programs and partner schools
- To send relevant information about programs, updates, or services you have requested
- To improve our website, services, and AI chat responses
- To comply with legal obligations under Nepal law
- To refer your application to partner schools with your explicit consent
We will never:
- Sell your personal data to third parties
- Share your data with schools or partners without your consent
- Use your data for purposes beyond what is stated in this policy
- Send unsolicited marketing communications
Consent
In accordance with the Privacy Act 2075 and the Digital Privacy and Data Protection Act 2082, we collect your personal information only with your informed consent. By submitting any form on our website, you consent to the collection and use of your information as described in this policy.
You may withdraw your consent at any time by contacting us at hello@sudishaviation.com.np.
Data Storage and Security
Your personal information is stored securely in our WordPress database hosted on Hostinger servers. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Retention period: We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Nepal law. Student enquiry data is retained for a maximum of 3 years unless you request earlier deletion.
Data localisation: In accordance with applicable Nepal regulations, we take reasonable steps to ensure data security regardless of server location. If Nepal’s data localisation requirements under the Digital Privacy and Data Protection Act 2082 become applicable to SAC, we will update our storage practices accordingly.
Third Party Services
Our website uses the following third party services which may process your data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Tidio Lyro AI | AI chat support (SAC Bot) | tidio.com/privacy |
| Hostinger | Web hosting | hostinger.com/privacy |
| Google Analytics | Website analytics (if enabled) | policies.google.com/privacy |
| Fluent Forms | Form processing | fluentforms.com/privacy |
We recommend reviewing the privacy policies of these third party services. SAC is not responsible for the data practices of third party providers.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the website to function correctly
- Analytics cookies — to understand how visitors use our site
- Chat cookies — used by Tidio for the SAC Bot service
You may disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
Your Rights
Under Nepal’s Privacy Act 2075 and Digital Privacy and Data Protection Act 2082, you have the following rights regarding your personal data:
- Right to access — request a copy of all personal data we hold about you
- Right to correction — request correction of inaccurate data
- Right to deletion — request deletion of your personal data
- Right to withdraw consent — withdraw consent for data processing at any time
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — request your data in a portable format
To exercise any of these rights, contact us at: hello@sudishaviation.com.np
We will respond to all requests within 15 working days.
Data Breach Notification
In the event of a data breach that poses risk to your personal information, we will notify affected individuals and the relevant authority as required under the Digital Privacy and Data Protection Act 2082 — within 72 hours of discovery where applicable.
Children’s Privacy
Our services are intended for students aged 17 and above. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has submitted information through our website, please contact us immediately at hello@sudishaviation.com.np and we will delete the information promptly.
Links to External Websites
Our website contains links to external websites including CAAN, partner schools, and government portals. SAC is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable Nepal law. We will notify users of significant changes by posting a notice on our website. The “Last Updated” date at the top of this page will always reflect the most recent revision.
Contact Us
For any privacy-related concerns, requests, or complaints:
Sudisha Aviation Consultant Pvt. Ltd.
Budhanilkantha 10, Kathmandu, Nepal
Email: hello@sudishaviation.com.np
Phone: +977-9801023896
If you are not satisfied with our response, you may file a complaint with the relevant authority under Nepal’s Privacy Act 2075 or Digital Privacy and Data Protection Act 2082.